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FAQS

What is Rootastes?

Rootastes is a curated lunchtime delivery service providing healthful, globally-inspired meals to corporate offices based in Cambridge, MA. We believe a great lunch can create a more positive and productive environment for employees and deliver measurable results to a company's bottom line.

How do I order and receive my lunch?

We accept orders via our website and require orders to be made at least 24 hours in advance. Select your bases, proteins, sides, sauces (and dessert!), let us know the number of people in your office, your address, delivery date and time, and sit back while we prepare and deliver your order- fresh!

What is the minimum order?

We require a minimum of $100 per order.

Where do you deliver?

Deliveries are made by our awesome team to Cambridge, Boston, and select areas in Greater Boston.

Where and when is my lunch order prepared?

We prepare lunches at our central kitchen facility, located at 5 Sanborn Court in Somerville, MA. We strive to deliver fresh and savory meals, so all orders are cooked the morning of and arrive at your office shortly after being prepared.

When is my lunch delivered?

We deliver our savory lunches Monday through Friday with three delivery time options: 11:00 AM - 11:30 AM; 11:30 AM - 12:00 PM; and 12:00 PM - 12:30 PM.

Where do you source your ingredients?

Whenever possible, we strive to source our products locally in the central New England area.

How much are your delivery fees?

Delivery fees may vary slightly depending on the size of your order. Our delivery charge is not a tip or gratuity provided to the driver. Please consider tipping your driver in appreciation of great service.

Do meals contain allergens?

Some meals contain allergens. Allergens, like nuts, are often times separated inside the product container in a sauce cup with a lid. Allergens are disclosed in meal descriptions. All products are prepared in a facility where nuts are present and residual cross contamination could be possible. At this time, nutritional information is not available for our products, but we are working towards providing this in the future. Ingredient and allergen information is always disclosed.

How do I contact customer service?

Simply email hello@therootastes.com anytime. We'll be sure to get back to you!